Refund & Cancellation Policy
The short version
- Almost everything on this site is free. There is nothing to refund.
- If you ever pay for anything and it does not work, we refund you. No argument.
1. Free tools
File conversion, PDF tools, Aadhaar/PAN masking, exam photos, passport photos, bank statement conversion, and table extraction are free and unlimited. No payment, so no refund question arises.
2. Paid features
Some optional features may be charged for. Where they are, the price is always shown before you pay.
When we refund in full
- The feature failed and did not produce a usable result.
- You were charged twice for the same thing.
- You were charged but the service never ran.
- You were charged in error.
Ask within 7 days. Email YOUR_REAL_EMAIL with the date, the amount, and what went wrong. We do not require you to justify yourself at length.
When we may not refund
- The feature worked and gave you the output you asked for, but you did not like the result.
- You uploaded a blurred, angled, or damaged source file and the output reflected that.
- You are asking more than 7 days later.
Even then — talk to us. We would rather refund you than argue.
3. How long it takes
| We decide | Within 3 working days of your email |
|---|---|
| Money leaves us | Within 7 working days of approval |
| Money reaches you | Typically 5–10 working days, depending on your bank |
Refunds go back to the original payment method. We cannot send them anywhere else.
4. Cancelling a subscription
If a subscription is ever offered, you may cancel at any time. You keep access until the end of the period you already paid for. We do not pro-rate a part-used month, but we will not charge you again.
5. Contact
Smart Solutions and Services
Plot No. 327/2559, OMFED Plant Backside, Chandrasekharpur, Bhubaneswar, Odisha, PIN - 751017
Email: YOUR_REAL_EMAIL
Phone: +917381699551